ICCAP will hold CCAP exams on Wednesday, March 13, 2019, the day before the 2019 Summit on Customer Engagement.
Exams will take place in the same hotel the Conference is being hosted at, the Hyatt Regency, Burlingame. There are three scheduled exam sessions on March 13, 2019. Exam sessions are one hour in length.
Each hour-long session is limited to 20 people on a first-come-first-served registration basis, and each session can accommodate exams for each of the three levels.
CCAP Level 1 Exam
CCAP Level 2 Exam
CCAP Level 3 Exam