https://www.iccap.expert/terms-conditions daily 0.75 2019-02-19 https://www.iccap.expert/privacy-policy daily 0.75 2021-07-13 https://www.iccap.expert/indemnity-agreement daily 0.75 2021-07-13 https://www.iccap.expert/about/mission daily 0.75 2025-12-22 https://images.squarespace-cdn.com/content/v1/5c6457bd0cf57d443132288a/1626305881836-LJXSO93VZ81KBJJ29GGI/unsplash-image-phIFdC6lA4E.jpg Mission https://www.iccap.expert/about/oversight-committee daily 0.75 2025-12-22 https://images.squarespace-cdn.com/content/v1/5c6457bd0cf57d443132288a/1625682736600-RQQSY44XGSGKN6F9X85L/Trish+Borrmann.jpg Oversight Committee - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c6457bd0cf57d443132288a/1625683656686-ZZN2HHFIMTOWSGOGP54R/Colleen+Reidy.jpg Oversight Committee - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c6457bd0cf57d443132288a/1625682954875-5227K6I9P0CO6K3GZY93/Helen+Feber.png Oversight Committee - 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Validate your years of experience: Earn your CCAP I, II, and III certifications. https://images.squarespace-cdn.com/content/v1/5c6457bd0cf57d443132288a/1625675289963-CL28JDG63672AHHLOVSV/unsplash-image-3V8xo5Gbusk.jpg Home - LEAD OUR INDUSTRY From irrefutable proof points of your customer advocacy expertise to your continued pursuit of knowledge and self-development, becoming a CCAP validates your role and your contributions as a leader of our industry. https://images.squarespace-cdn.com/content/v1/5c6457bd0cf57d443132288a/1625676592406-SOWKGNJMRJMBVOVC0XEN/Home+-+Advance+Icon+%281080x1080%29.png Home - Showcase Your Achievements Highlight your passion for customer success, proficiency in customer marketing, and time and effort learning customer advocacy. https://images.squarespace-cdn.com/content/v1/5c6457bd0cf57d443132288a/1625676378617-US043BGQX5RNBSB5SA8I/Home+-+Lead+Icon+%281080x1080%29.png Home - Be an Industry Leader Demonstrate to current and future employers your career growth, thought leadership, and continued pursuit of knowledge. https://images.squarespace-cdn.com/content/v1/5c6457bd0cf57d443132288a/1625676416067-MFM8CWSNKKP3QI0C76BG/Home+-+Validate+Icon+%281080x1080%29.png Home - Celebrate your Experience Receive official recognition for your proficiency in capturing the voice of the customer and nurturing advocate relationships. https://images.squarespace-cdn.com/content/v1/5c6457bd0cf57d443132288a/1625675332519-UDHT66QTGZX52V38O61I/unsplash-image-Nv-vx3kUR2A.jpg Home - advance your career CCAP Level 1, 2, and 3 Exams are held year-round, online. Register for a CCAP Exam today. https://images.squarespace-cdn.com/content/v1/5c6457bd0cf57d443132288a/1626305808191-V1EE6A2U03N6LEAZXDQR/unsplash-image-mZzSmzxzrX4.jpg Home https://www.iccap.expert/why-certify/advocacy-professionals daily 0.75 2021-07-29 https://images.squarespace-cdn.com/content/v1/5c6457bd0cf57d443132288a/1626727234441-ABG5G19HPI9D6TYQ08PH/iccap-why-earn-customer-advocacy-certification.gif For Advocacy Professionals - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c6457bd0cf57d443132288a/1626727056291-DDRK07JR8TBLCEQHTDSW/iccap-why-earn-customer-advocacy-certification.gif For Advocacy Professionals - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c6457bd0cf57d443132288a/1626727304104-XDP3W9JEZ0V7Z729XUQF/iccap-why-earn-customer-advocacy-certification.gif For Advocacy Professionals - 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